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User Data Deletion

Last updated: 15 May 2026

This is a courtesy translation. The legally binding version is the Spanish original.

If you would like us to delete your personal data from our systems, you may request this at any time.

How to request deletion

Send an email to [email protected] with the subject line "Data deletion request" and include:

  • Your full name.
  • The email address used for contact or the service.
  • Any additional information that may help us locate your data.

Response time

We will process your request as quickly as possible and in any case within the legally applicable time frames.

Scope of deletion

We will delete or anonymise any personal data that we are not required to retain for legal, tax, security or fraud prevention reasons.

Confirmation

Once the process is complete, we will send you a confirmation by email.

Additional information

For more details on how we process your data, please see our Privacy Policy and our Legal Notice.